Frequently Asked Questions

Why is Fire Island Wireless better than DSL?

We provide higher bandwidth, both down and up. Up to 3 Megabits each way. If you have to send large files from your computer, this is a big advantage especially for people that work in the marketing or graphics industry. 

Why do I need an antenna on my house?

The small antenna on your system's Wi-Fi card may not be powerful enough to send back signals to our base stations, even though it can hear the signals coming from the stations.  In this case, you need a higher-gain antenna mounted on your building pointing towards our base station.

Where are the hot zones?

Downtown Ocean Beach, The Sea Shore Motel, the Marina at Kismet, and Tequila Jack's in Robbin's Rest.  Around these spots (an approximate 50-foot radius) you should be able to use the network without the need of a booster or high-gain antenna.